Buying Jewelry
Jewelry Shopping FAQs
Shopping securely for jewelry in-store and online
To get the best experience possible when shopping for fine jewelry, we recommend only purchasing from a business you know and trust. Retail has changed a lot over the years; and while in-store shopping used to reign supreme, online retailers have increased exponentially over the years. There are a few things to consider before making a fine jewelry purchase.
When going in-store, you get to see pieces up-close, try them on and talk face-to-face with store associates who can answer all of your questions. Meeting the jewelers in their store allows you to see what they offer and if they are the right fit for your needs.
To find trusted members in your community, search by location in our Find a Jeweler directory.
The most important tip when it comes to buying jewelry online is finding a trusted jeweler. The online market is huge and can be overwhelming, and some retailers do not have safe practices. Mass production, poor quality, lack of sustainability and no return/exchange policies are some of the top red flags when it comes to finding an online jewelry retailer.
With retailers on the internet, Facebook and Instagram, plus a rise in second-hand jewelry sellers, it is imperative to be vigilant about who you are buying from. If a shop or seller indicates any of the following, proceed purchasing with caution:
Jewelers of America Members who are either full e-commerce retailers or offer an online shop in addition to their physical store abide by a strict Code of Professional Practices and are trusted in the industry. To find these reputable online fine jewelry retailers, use the “Shop Online” option in our Find a Jeweler directory.
If you believe you have been the victim of fraud or a scam when purchasing fine jewelry or watches, you can make a report to the Federal Trade Commission (FTC).
You can also file a complaint on Jewelers Vigilance Committee's (JVC) Mediation Services For Consumers and Businesses, which will assist with jewelry-related disputes and is recognized by the FTC.
In-Store or Online: Which is Better?
Today, consumers are split on whether they prefer to shop in a store or to order the item they need online. Though one is not better than the other, they are completely different experiences.When going in-store, you get to see pieces up-close, try them on and talk face-to-face with store associates who can answer all of your questions. Meeting the jewelers in their store allows you to see what they offer and if they are the right fit for your needs.
To find trusted members in your community, search by location in our Find a Jeweler directory.
Shopping Online and on Social Media
Shopping online for fine jewelry can present a few challenges, but it can be convenient for those unable to travel to a jeweler or if you are looking for a more basic piece.The most important tip when it comes to buying jewelry online is finding a trusted jeweler. The online market is huge and can be overwhelming, and some retailers do not have safe practices. Mass production, poor quality, lack of sustainability and no return/exchange policies are some of the top red flags when it comes to finding an online jewelry retailer.
With retailers on the internet, Facebook and Instagram, plus a rise in second-hand jewelry sellers, it is imperative to be vigilant about who you are buying from. If a shop or seller indicates any of the following, proceed purchasing with caution:
- They do not stand by their products; this includes not offering reasonable return policies or warranties on their fine jewelry.
- They are routinely offering unbelievable discounts, like 50% off or more. Many times, the discount price is actually the average retail price elsewhere. Trustworthy jewelers practice fair pricing all year round.
- They do not state any certifications or industry credentials. Look for certifications from Jewelers of America, the Gemological Institute of America (GIA), American Gem Society (AGS) and other leading industry organizations. Also, look for commitments to sourcing through suppliers certified through the Responsible Jewellery Council (RJC; ensures all jewelers on the supply chain from sourcing, cutting and designing are ethical) and upholding the Kimberley Process (a government regulation that ensures diamonds are not sourced from high-risk conflict countries).
Jewelers of America Members who are either full e-commerce retailers or offer an online shop in addition to their physical store abide by a strict Code of Professional Practices and are trusted in the industry. To find these reputable online fine jewelry retailers, use the “Shop Online” option in our Find a Jeweler directory.
Online Purchasing FAQs
When shopping for fine jewelry online, follow these tips:- Always use a credit card rather than a debit card. This way, if anything does go wrong, no money has left your account and you will have recourse.
- Look for a liberal return policy with a full refund. Be sure to note the window of time in which the jewelry may be returned.
- Ask for the original packaging and an itemized receipt.
- When buying diamonds or colored gemstones, ask for a grading report from an independent gemological laboratory.
- When buying watches online, be aware that some manufacturers’ warranties won’t be considered valid if the watch was not purchased at an authorized dealer.
If you believe you have been the victim of fraud or a scam when purchasing fine jewelry or watches, you can make a report to the Federal Trade Commission (FTC).
You can also file a complaint on Jewelers Vigilance Committee's (JVC) Mediation Services For Consumers and Businesses, which will assist with jewelry-related disputes and is recognized by the FTC.
Buying Jewelry
Shop With Confidence for Your Next Jewelry Purchase
When you buy a dazzling piece of fine jewelry, you’re making an important purchase. While you can find fine jewelry in many types of stores, ensure you love the jewelry you purchase for years to come by shopping with a professional jeweler. Find a trusted JA Member jeweler near you - or online - who has demonstrated a commitment to professionalism by signing our Code of Professional Practices.
Jewelry Styles
Read our tips for adding pieces to your jewelry collection – whether you are just getting started or adding to your existing jewelry wardrobe. View Jewelry Styles.
Jewelry Repair & Care
Check out our guide to caring for & protecting your fine jewelry – your special treasures can last for generations with the proper attention. Learn more about Jewelry Repair & Care.

Jewelry Buying Guides
Learn more about what to look for when shopping for the perfect piece of jewelry – including gift guides and information about gems and metals. View Buying Guides.
Jewelry Styles
Read our tips for adding pieces to your jewelry collection – whether you are just getting started or adding to your existing jewelry wardrobe. View Jewelry Styles.
Jewelry Repair & Care
Check out our guide to caring for & protecting your fine jewelry – your special treasures can last for generations with the proper attention. Learn more about Jewelry Repair & Care.Jewelry Trends
Jewelers of America has the inside scoop on the latest jewelry trends, direct from the industry. View the latest trends.
Trends
Stay up-to-date on the current jewelry trends of the season
As one of the most prominent voices of the fine jewelry industry, Jewelers of America closely follows the trend reports from major fashion outlets. Follow us on Instagram and Facebook to see some of the trending pieces from Jewelers of America members.
Asymmetrical
Asymmetrical looks were all over the fashion runways this winter. Single earrings and mismatched earring styles are a great way to achieve this cool and edgy look.
Be Bold
After three years of living with a modified social and work life, people are ready to dress up and wear big, bold jewelry. Oversized cocktail rings, large chandeliers and bold cuff bracelets top the styles to watch.
Big Hearts
Say what you will about heart jewelry. It appears even those who are “not heart people” are in love with hearts. Hearts are no longer cliché pieces of jewelry reserved for young love; they are stylish and ready to be shown the love.
2000s Nostalgia
Fashion trends - like low rise jeans - show us that there is no such thing as a new trend! The same goes with jewelry. The 2000s nostalgia carries over with fun jewelry styles like bold, colorful enamel and kitschy, playful symbols.
Toi & Moi
Two stone “Toi et Moi” or “You and Me” rings are a go-to choice for every day, cocktail and engagement rings. The style is flattering and a great way to incorporate two stones. The stones can be diamonds or gemstones and look best when they are different shapes or colors. .
Trends to Watch for 2024
The common theme for 2024 is boldness: colors, shapes and styling will be unapologetically loud. After a trying two years and “comfortable” fashions for home, glitz, glamour and color will take over.Asymmetrical
Asymmetrical looks were all over the fashion runways this winter. Single earrings and mismatched earring styles are a great way to achieve this cool and edgy look.
Be Bold
After three years of living with a modified social and work life, people are ready to dress up and wear big, bold jewelry. Oversized cocktail rings, large chandeliers and bold cuff bracelets top the styles to watch.
Big Hearts
Say what you will about heart jewelry. It appears even those who are “not heart people” are in love with hearts. Hearts are no longer cliché pieces of jewelry reserved for young love; they are stylish and ready to be shown the love.
2000s Nostalgia
Fashion trends - like low rise jeans - show us that there is no such thing as a new trend! The same goes with jewelry. The 2000s nostalgia carries over with fun jewelry styles like bold, colorful enamel and kitschy, playful symbols.
Toi & Moi
Two stone “Toi et Moi” or “You and Me” rings are a go-to choice for every day, cocktail and engagement rings. The style is flattering and a great way to incorporate two stones. The stones can be diamonds or gemstones and look best when they are different shapes or colors. .