Welcome to the Jewelers of America website (this “Website”). When you browse and use this Website, or when you submit information to Jewelers of America (“JA”) or participate in an event operated by JA, you agree to comply with and be bound by the following Terms & Privacy Policy (this “Policy”), which governs JA’s relationship with you in relation to this Website and information you submit to JA, whether online or otherwise.

The term “Website” means www.jewelers.org. The term “Jewelers of America,” “JA,” “us,” “our,” or “we” refers to the owner of this Website. The term “you” or “your” refers to the user or viewer of this Website or the individual submitting information to JA.

If you have questions or concerns regarding this Policy, please contact JA’s Member Services Department at 800-223-0673 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it..


  • The content of this Website is for your general information and use only. It is subject to change without notice.
  • Neither we, nor any third-parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information or materials found or offered on this Website for any particular purpose. You acknowledge that such information or materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • You agree that your use of any information or materials on this Website is entirely at your own risk, and we shall not be liable for any misuse. You agree to assume responsibility to ensure that any products, services, or information available through this Website meet your specific requirements.
  • This Website contains material that is owned by, or licensed to, us. This material includes, but is not limited to, the articles, design, layout, look, appearance, and graphics. This Policy prohibits reproduction.
  • All trademarks reproduced in this Website, which are not the property of, or licensed to, us are acknowledged on this Website.
  • Your unauthorized use of this Website may give rise to a claim for damages and/or be a criminal offense under federal or state law.
  • This Website includes links to other websites, which are provided for your convenience to provide further information. The provision of these links does not signify that we endorse the linked website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this Website from another website or document without JA’s prior written consent.

Privacy Policy

This Website is the online home of Jewelers of America. JA takes your privacy seriously. To better protect your privacy, we provide this Policy disclosing: (i) the information that we collect from you, (ii) how we use the information that we collect from you, and (iii) how we share the information that we collect from you.  This Policy also explains how you can limit our use or sharing of the information that we collect from you. We make our best efforts to ensure that any information that you submit to JA remains private pursuant to the terms of this Policy.

Anonymous Data & Website Cookies

This Website uses Google Analytics to help analyze how visitors, like you, use the content on this Website. Google Analytics uses "cookies," or small pieces of information that are stored by your browser on your computer’s hard drive to collect standard Internet log information and visitor behavior in an anonymous format. Most web browsers automatically accept cookies, but, if you prefer, you can edit your browser options to block them in the future.

This Website uses cookies to maintain your user session identity and, in some areas, to store your username and password locally for ease of access. We also use this non-identifying and aggregated information to better understand the types of visitors to this Website, identify repeat visitors, and understand what content visitors are using. This allows us to better update this Website and improve user experience.

Google Analytics features on this Website include Remarketing, which helps us match interested people with our messages, and Demographics & Interest Reporting, which helps us understand the demographics of visitors to this Website.
• We use Remarketing to advertise online.
• Third-party vendors, including Google, may show JA ads on websites across the Internet.
• JA and third-party vendors, including Google, use cookies to inform, optimize, and serve ads based on visitors’ past visits to this Website.
• We use Demographics and Interest Reporting to understand the average age, gender, and other interests of visitors to this Website.
• No personally identifying data is included in Demographics and Interest Reporting.

You can use the Ads Settings on google.comto edit how your information is collected or to opt out of Google Analytics. You can also use Google’s opt-out tool to prevent their data from being collected and used by Google Analytics. 

This Policy covers the use of cookies by JA only and does not cover the use of cookies by any third party.

Information We Collect

If you order a product, access special features on this Website, complete a form, submit an application for JA membership, or register to receive materials from JA at a JA event or on this Website (collectively, “Participation in JA”), we may request certain personally identifiable information from you. This personally identifiable information may include, but is not limited to, your name, physical and/or electronic mailing address, phone number, and jewelry preferences (collectively, “PII”). JA Participation is completely voluntary, and you, therefore, have a choice whether to disclose your PII.

We use your PII for our activities including: to provide you services, to personalize information that we provide to you, to send you communications, and for our other marketing and everyday business purposes such as joint marketing or collaborations with affiliates and other third-parties as described herein.

How We Use the Information We Collect

If you are a JA Member, we may contact you from time to time at the email, phone, fax, or mailing address on file with JA regarding issues such as JA Member benefits, events, or your JA membership account. JA also provides basic contact information for JA Members to other JA Members and the public through our directories.

We use the credit/debit card information that you provide when placing an order on products or services only to handle and complete that order. We do not share this credit/debit card information with third-parties except as necessary to handle and complete your order. We do not retain this credit/debit card information in JA’s files.

How We Share the Information We Collect

In our ongoing effort to offer JA Members an array of exceptional services and benefits, and to enhance the opportunities available to JA and JA Members, JA works with JA Supplier Members and establishes strategic partnerships with third-party organizations (“Strategic Partners”).

JA may share your PII, not including your credit/debit card information, with one or more JA Supplier Members or Strategic Partners. JA may also provide your PII to third party companies that JA has engaged to provide us with services, such as membership management and customer service. We are not responsible for the privacy policies, privacy practices, or the content of any website of our JA Supplier Members, Strategic Partners, or other third-party companies.

We may send communications to you on behalf of JA Supplier Members or Strategic Partners. The purpose of the communication and information sharing would be to introduce you to the products or services offered by these JA Supplier Members or Strategic Partners. You may opt out from these communications at any time. Opting out of JA Supplier Member or Strategic Partner communications will not have a bearing on future communications sent to you from JA related to other matters.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information that we collect online.

JA follows generally accepted industry standards to protect the PII that you submit to JA, both during transmission and once JA receives it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your PII, we cannot guarantee its absolute security.

Editing Your Information

By default, every JA Member has been assigned a Username and Password to access this Website. If you are a JA Member, you can access and edit your online profile by logging into your account at http://www.jewelers.org/login. A non-JA Member may also edit their information but may need to contact JA for the password to enter on the login website.

Opting Out

If you do not wish to be contacted by JA as described in this Policy, or if you wish to opt out specifically from information sharing with, or communications JA sends on behalf of either Strategic Partners or JA Supplier Members, please contact JA’s Member Services Department.

If you are a JA Member and do not wish to be contacted by JA via telephone, or receive fax communications, email, or postal mailings, please specify this at any time by contacting JA’s Member Services Department. You can also opt out and unsubscribe from any JA email communication or from particular categories of communication.

You can reach JA’s Member Services Department at 800-223-0673 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it.. JA does not charge you to exercise any of the above opt out options.

External Links

We are not responsible for the privacy policies, privacy practices, or the content of any website linked through this Website.

Children & Privacy

We believe in the importance of protecting the privacy of children online. The Children’s Online Privacy Protection Act governs information gathered online from or about children under the age of 13. Verifiable consent from a child’s parent or guardian is required before collecting, using, or disclosing personal information from a child under age 13. This Website is not intended to solicit information of any kind from children under age 13. If you believe that we have received information from or about children under age 13, please contact us immediately via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone at 800-223-0673.

Indemnification and Limitation of Liability

You agree to defend, indemnify, and hold harmless JA and all employees, representatives, directors, officers, shareholders, and persons affiliated with JA against all claims, damages, losses, liabilities, costs and expenses (including, without limitation, settlement costs and any reasonable legal, accounting, or other expenses for investigating or defending any actions or threatened actions) (collectively “Losses”) incurred by JA to the extent that such Losses are due to your gross negligence or willful misconduct or fraud; or your breach of this Policy.

In no event shall JA be liable for any claim for any indirect, willful, punitive, incidental, exemplary, special or consequential damages, for loss of business profits, or damages from loss of business arising out of this Policy, or for loss or inaccuracy of data of any kind, whether based on contract, tort, or any other legal theory.

Amendments to Our Privacy Policy

Should we decide to change (i) the information that we collect from you, (ii) how we use the information that we collect from you, or (iii) how we share the information that we collect from you or how you can limit our use or sharing of the information that we collect from you, we will post the amended and restated policy here so that you will always know what information JA gathers, how JA uses that information, and whether JA discloses that information to third-parties.

JA reserves the right to modify this Policy at any time, without your consent, so please review it frequently.

Legal Disclaimer

JA additionally reserves the right to disclose information, including your PII, as required by law and when JA believes that disclosure is necessary to protect JA’s rights and/or to comply with a judicial proceeding, court order, or legal process related to this Website.

Updated: June 2017
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