When you think of a career in the jewelry industry, you probably picture traditional jobs like retail jewelry sales or jewelry design and production. Those jobs are out there, but “non-traditional” industry opportunities in areas like technology, corporate social responsibility, finance and operations and education are equally important to the success of a jewelry company.

Here’s a look at some of these key skill sets and jobs.


Just about every aspect of the jewelry business has been affected by advancements in technology over the last decade. The emergence of these technologies offer new ways for companies to building brand awareness, acquire talent, and increase efficiencies. As systems and technologies are scaled to meet market demand, the entire industry is set to bring new excitement to the products, processes, and customer experiences.

Corporate Social Responsibility (CSR) and Responsible Sourcing

The global nature of the jewelry supply chain means there’s a growing need for professionals with interest and expertise in responsible sourcing to help improve the lives of the people and communities worldwide who are affected by the industry. Large jewelry retailers and manufactures have staff dedicated to ensuring their companies are following national and international laws and regulations as part of their overall practices. Jewelry buyers, sales and management professionals for companies of all sizes need to stay up-to-speed on issues that can impact supply and prompt questions from business-to-business clients or the end consumer.

Finance & Operations

Businesses on the retail and supply side of the industry need to effectively manage procedures within the business. This can include inventory, merchandising, store presentation, store systems, financial reporting, achieving profit margin goals, and other operational and strategic duties.

Manufacturers must also ensure efficient processes for sourcing, production and timely delivery of product. This includes managing metrics to evaluate efficiency throughout the company, planning and executing quarterly production schedules, including material resources, and launching and managing programs to expand business-to-business sales.

Education and Training

The future of the jewelry industry hinges on effectively training and educating the next generation of jewelers. Within the industry, education-focused roles take various forms, including consultants and sales trainers, instructors at esteemed institutions like GIA and professors/teachers at colleges, universities, high schools and trade/vocational schools. Even for the youngest learners, jewelry classes are readily found, spanning from community centers to school enrichment programs and camps. Working in education and training can offer the opportunity to educate those around you and impart wisdom that can help individuals advance in their careers and get the training they need to succeed. On the professional level, training is critical in ensuring that jewelers keep pace with change – technology to research and everything in-between.

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Jewelers of America

In 1906, Jewelers of America was founded by jewelers for jewelers, with a desire to advance the professionalism and ethics of the jewelry industry.

Today, we continue that mission and Jewelers of America Members stand as the most trustworthy, informed and professional jewelry businesses within the United States.