When you think of a career in the jewelry industry, you probably picture traditional jobs like retail jewelry sales or jewelry design and production. Those jobs are out there, but “non-traditional” industry opportunities in areas like technology, corporate social responsibility, finance and operations and education are equally important to the success of a jewelry company.

Here’s a look at some of these key skill sets and jobs.


Just about every aspect of the jewelry business has been affected by advancements in technology over the last decade. Like most industries, there’s been a learning curve as companies move from traditional sales to omni-channel and e-commerce; from print/radio/tv media to much greater reliance on social media; from marketing to digital marketing; from analog tracking of finances and inventory to sophisticated software systems; from traditional design tools to CAD (computer-aided design); and from opaque supply chains to those that can be virtually followed from mine to the end consumer.

Corporate Social Responsibility (CSR) and Responsible Sourcing

Jewelry’s global supply chain means there’s a growing need for professionals with interest and expertise in responsible sourcing to help improve the lives of the people and communities affected by the industry. Large jewelry retailers and manufactures have staff dedicated to ensuring their companies are following national and international laws and regulations as part of their overall practices. Jewelry buyers, sales and management professionals for companies of all sizes need to stay up-to-speed on issues that can impact supply and prompt questions from B2B clients or the end consumer. Consultants, jewelry industry organizations and non-governmental organizations also focus on responsible sourcing in the jewelry trade.

Finance and Operations

Businesses on the retail and supply side of the industry need to effectively manage budgets and cash flow; manufacturers must also ensure efficient processes for sourcing, production and timely delivery of product. Having employees that can focus on finance and operations means that the ship keeps running and runs smoothly.

Education and Training

The future of the jewelry industry depends on training and educating the next generation of jewelers. Education-focused jobs in the industry come in many forms, from consultants and sales trainers to teaching at industry institutions like GIA, to professors and teachers at colleges, universities, high-schools and trade/vocational schools. For the youngest learners, jewelry classes can be found everywhere from community centers to school enrichment programs to camps. On the professional level, training is critical in ensuring that jewelers keep pace with change – from the technology revolution to research and everything in-between.
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Jewelers of America

In 1906, Jewelers of America was founded by jewelers for jewelers, with a desire to advance the professionalism and ethics of the jewelry industry.

Today, we continue that mission and Jewelers of America Members stand as the most trustworthy, informed and professional jewelry businesses within the United States.