Webinar Series

Education directly from the experts

Check here regularly for our Webinar Series schedule. Topics cover better business solutions, strategies for jewelry marketing and management and updates on the latest member benefits.

Miss a live webinar? JA Members can access the recordings here.

Supplier Showcase | Cybersecurity Essentials for Jewelers: Protecting Your Business, Customers & Assets

From ransomware to phishing scams, cybercriminals are targeting retail businesses more than ever—putting your data, customers, and reputation at risk. In this special webinar session, John Kreul, Chief Information Officer at Jewelers Mutual, will share insights on the latest cyber threats. Discover how businesses are being targeted, the real-world impacts of cyberattacks, and practical, proactive strategies you can put in place right away to safeguard your jewelry business and give your customers peace of mind.

This Supplier Showcase webinar is brought to you by Jewelers Mutual.

Tuesday, October 14, 2025 at 2:00 PM ET

With John Kreul, Chief Information Officer at Jewelers Mutual.

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JA Webinar Series | Jewelers of America's State of the Industry

Retailers and their customers face an uncertain economy as we head into the holiday season. Supply chain disrupters like tariffs and skyrocketing gold prices mean the jewelry industry will not be spared from the headwinds. In this must-attend session, Jewelers of America will share the latest statistics on where the industry stands, followed by an expert discussion with DCA, MJSA and National Jeweler on how the industry will face the challenges ahead.

Thursday, October 23, 2025 at 1:00 PM ET

With Annie Doresca, Chief Financial and Operating Officer at Jewelers of America and Executive Vice President of DCA, Michelle Graff, Editor-in-Chief of National Jeweler and Rich Youmans, VP of Communications, Publisher, at MJSA.

Hosted by David J. Bonaparte, President & CEO of Jewelers of America and Amanda Gizzi, Senior Vice President of Corporate Affairs at Jewelers of America.


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My Next Question | Mastering Google Reviews for Your Business

Google reviews shape customer trust and local search rankings. In this webinar, experts will share practical tips to get more positive reviews, handle negative feedback with confidence, and tips for capturing reviews.

Wednesday, October 29, 2025 at 2:00 PM ET

With Andre' Savoie, Marketing Consultant at Andre' Savoie Consulting and Janice Chaidez, Account Manager at Podium.

Hosted by Molly Fallon, Director of Marketing & Communications at Jewelers of America and Lenore Fedow, Senior Editor, News, at National Jeweler.

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Supplier Showcase | Black Friday Prep for Jewelers

The biggest shopping event of the year is just around the corner, and to help you prepare, Podium is hosting a Black Friday Prep Intensive.

Be ready to:

  • Discover key insights into your customers' buying behaviors
  • Understand the market environment this holiday season
  • Learn text marketing, customer experience, and AI-driven marketing tactics
  • Find out how to optimize Podium to increase foot traffic to your store 

Plus—attendees will be entered into a raffle for a yeti cooler. These learnings will ensure you achieve the best Black Friday yet.

This Supplier Showcase webinar is brought to you by Podium.

Thursday, November 6, 2025 at 2:00 PM ET

With Melisa Monroe, Marketing Manager at Podium.

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Jewelers of America

In 1906, Jewelers of America was founded by jewelers for jewelers, with a desire to advance the professionalism and ethics of the jewelry industry.

Today, we continue that mission and Jewelers of America Members stand as the most trustworthy, informed and professional jewelry businesses within the United States.