May 17, 2016
smash-crime-600x300Use these 7 tips to keep your store safe from smash-and-grab crime.
Smash-and-grab robberies usually catch the eyes of mainstream media outlets because of their brazen and extreme nature. You’ve probably noticed that a lot of jewelry crimes making headlines today revolve around smash-and-grabs. Jewelers Mutual offers seven tips for jewelry stores to discourage smash-and-grab crime.

These attacks happen quickly and often result in high-dollar losses due to the amount of merchandise that robbers target. They’ve systematically planned their crime with the intent to take as much as possible in as little time required – which, of course, requires an intimate knowledge of your business’s setup.

After casing a variety of jewelry businesses, criminals know a soft target when they see one. Following these seven tips from Jewelers Mutual Insurance Company can make your business a hard target, discouraging criminals from even attempting a smash-and-grab at your location and perhaps moving on to something easier.

  1. Keep your front doors and windows clear of obstructions, so employees can see suspicious persons outside and passersby can see inside.
  2. Use a video surveillance system that has both overt and concealed cameras. Post signs announcing that you have a surveillance system recording images 24 hours a day, with footage monitored and stored off-site.
  3. Consider installing burglary-resistant glass for your showcase sides, fronts and tops. This material will slow down an attack and since robbers want to be in and out as fast as possible, it may even prevent them from ever accessing your merchandise.
  4. Spread high-value merchandise throughout your showroom and showcases instead of displaying these items together in one area.
  5. Consider having a buzzer entry system or an audible door chime, so you’re able to control access to the premises or at the very least, be aware when someone enters or exits.
  6. Hiring a guard during times of high risk, such as trunk shows, special events, or high-traffic periods can be a major deterrent for criminals. If possible, the guard should be an armed, off-duty, and uniformed police officer.
  7. Always have multiple employees on the sales floor at all times. One should always be greeting the customers as they enter and others should be providing ongoing customer service. An actual customer will enjoy the attention they’ve received, but a criminal might feel uncomfortable and leave.

For additional tips, tools, and techniques aimed at helping you run a more secure and successful jewelry business, subscribe to Jewelers Mutual’s The Clarity Blog!
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