In our February webinar, presented by DCA, you'll learn how to build a well-organized, easy-to-manage training plan that works, whether you're working with two people or 20! Consumers today are better educated and more demanding than ever before, and earning their business and loyalty requires a whole new level of skill and professionalism. Training, practice and accountability have never been more important to the jewelry industry. 

This webinar addresses retailers’ critical concerns when developing training programs for professional development and growth including:
  • What topics are really important?
  • How can I hold people accountable?
  • How can I find the time to prepare?
  • and other items to consider when sharpening your company’s competitive edge.

Wednesday, February 28, 2018, 2:00PM EST
With Terry Chandler, President/CEO of DCA, and Kate Peterson, President/CEO of Performance Concepts, Inc. 

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