Jewelers of America Professional Certification gives you instantly recognized standing within the jewelry industry and among jewelry consumers. The renowned certification program for jewelry professionals validates jewelry craftsmanship, knowledge and proficiency to national standards. JA Professional Certification can advance your jewelry career, differentiate your store and enhance your reputation with fine jewelry customers. You have the skills, demonstrate them with our professional certification!

Jewelers of America offers professional certification for:

“Being certified by Jewelers of America has given me greater confidence. There’s something about having that certificate with my name on it on the wall that makes my customers feel more comfortable with their purchases. They know our store is a member of Jewelers of America, and they know I have been given recognition by the national trade association.” – Gayle Hellberg, JA Senior Sales Professional of Hellberg’s Jewelers - Marshalltown, IA

Getting certified is simple:

"Advertising my certification has made a tremendous difference in the quality of jewelry that comes into our store. I get to pick and choose the items I want to work on. Choosing to become certified was one of the best decisions I ever made.” – Tom Weishaar, CMBJ, Master Goldsmith, Underwood’s Fine Jewelry

JA Certification enhances your reputation:

Types of JA Professional Certification Exams

Sales Professional Certification

Cost: $55 Employees of JA Member Stores | $75 Non-Members
Requirements: Pass a written exam for each level at a test site or your own location
Exams Available in Two Designations:
  • JA Certified Sales Professional (CSP):  entry-level jewelry sales personnel with about one year’s experience.
  • JA Certified Senior Sales Professional (CSSP): moderate to advanced sales skills and knowledge of a jewelry sales professional.
Learn more about Sales Certification >
Download the Application >

Management Professional Certification

Cost: $55 Employees of JA Member Stores | $75 Non-Members
Requirements: Pass a written exam for each level at a test site or your own location
Exams Available in Two Designations:
  • JA Certified Management Professional (CMP): entry-level jewelry management personnel with about one year’s experience; reflective of what is commonly needed to manage stores in a multi-unit operation.
  • JA Certified Senior Management Professional (CSMP): managers of independently owned stores, who must address concerns such as financing, advertising and pricing.

Learn more about Management Certification >
Download the Application > 

JA Professional Certification FAQs

Where do I take the certification exams?

Decide where you want take the test: at your own location or a Jewelers of America authorized exam site, such as an upcoming jewelry trade show.

If you choose your own location, select an individual who is willing and able to proctor the test. A proctor may be anyone other than a member of the candidate’s own family or a jewelry professional. Jewelers of America will ship your test and any test materials to your proctor. The date your proctor receives the exam is the starting date for your enrollment period. You must take and pass the exam within one year of this date, or your enrollment is invalidated and your fees will be forfeited.

Who qualifies for Jewelers of America Professional Certification?

Jewelers of America Professional Certification is open to all jewelry professionals with an interest in professional development: jewelry sales associates, jewelry store managers, owners and other jewelry store employees with at least one year experience.

How should I prepare for the exam?

No studying is required! The exams cover facts, processes, procedures, terms and concepts that jewelry professionals encounter in everyday work. Certification testing has two primary goals; the first is to validate what you already know, and the second is to help discover areas in which you can improve.

Professionals may seek certification at any level, but for higher levels you must first pass the previous exams.

When Jewelers of America receives the completed test, it is graded and the results are sent directly to you.Each candidate must pass the test with a minimum grade of 75%, and you have three opportunities to pass. In the event that you don’t pass, Jewelers of America will include a list of the skill categories for the questions you missed. You may use this to prepare for retesting by concentrating on the areas that need improving.

Whether you pass or not, you will receive a detailed performance evaluation that covers any information missed.

I’m JA Certified, now what?

Once you’ve successfully completed the Jewelers of America Bench, Sales or Management Professional Certification, it’s time to celebrate (and promote) your achievement! Jewelers of America helps certified professionals share their new status with employers, colleagues, their local community and consumers. 

You’ll receive a certificate, a lapel pin, logos to use in store and online and a press release template to generate positive stories in your local media. Jewelers of America Professional Certification program requires certified sales and management professionals to pass a one-hour re-certification test every five years. Download the Recertification Form.
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