For nearly two decades, Jewelers of America’s certification programs for jewelry professionals have validated jewelry craftsmanship, knowledge and proficiency to national standards. Jewelers of America renowned Professional Certification can advance your jewelry career, differentiate your store and enhance your reputation with fine jewelry customers. You have the skills, demonstrate them with our professional certification today!

Jewelers of America Professional Certification gives you instantly recognized standing within the jewelry industry and among jewelry consumers. It is a means of clearly communicating your knowledge and skill level to an employer, a colleague or a customer. It also entitles the use of the Jewelers of America Professional Certification logo in all advertising, in your store or on your store’s website.
“Being certified by Jewelers of America has given me greater confidence. There’s something about having that certificate with my name on it on the wall that makes my customers feel more comfortable with their purchases. They know our store is a member of Jewelers of America, and they know I have been given recognition by the national trade association.” – Gayle Hellberg, JA Senior Sales Professional of Hellberg’s Jewelers - Marshalltown, IA

JA Professional Certification FAQs

Jewelers of America Professional Certification is open to all jewelry professionals with an interest in professional development: bench jewelers, jewelry sales associates, jewelry store managers, owners and other jewelry store employees with at least one year experience. The exams cover facts, processes, procedures, terms and concepts that jewelry professionals encounter in everyday work.
Professionals may seek certification at any level, but for higher levels you must first pass the previous exams.
No studying is required! Certification testing has two primary goals; the first is to validate what you already know, and the second is to help discover areas in which you can improve. Included with the results of every certification exam is a detailed performance evaluation that covers any information missed.

As a tool for developing knowledge and professionalism, think of professional certification testing as the beginning of an exciting career development journey that will lead you to higher levels of achievement and reward.
Decide where you want take the test: at your own location or a Jewelers of America authorized exam site, such as an upcoming jewelry trade show.

If you choose your own location, select an individual who is willing and able to proctor the test. A proctor may be anyone other than a member of the candidate’s own family or a jewelry professional. Jewelers of America will ship your test and any test materials to your proctor. The date your proctor receives the exam is the starting date for your enrollment period. You must take and pass the exam within one year of this date, or your enrollment is invalidated and your fees will be forfeited.

When Jewelers of America receives the completed test, it is graded and the results are sent directly to you. Whether you pass or not, you will receive a performance evaluation.
Jewelers of America uses an automated system to grade your exam and sends you the results. Each candidate must pass the test with a minimum grade of 75%, and you have three opportunities to pass.   In the event that you don’t pass, Jewelers of America will include a list of the skill categories for the questions you missed. You may use this to prepare for retesting by concentrating on the areas that need improving.
Once you’ve successfully completed the Jewelers of America Sales or Management Professional Certification, it’s time to celebrate (and promote) your achievement! Jewelers of America helps certified professionals share their new status with employers, colleagues, their local community and consumers.

You’ll receive a certificate, a lapel pin, logos to use in store and online and a press release template to generate positive stories in your local media. Jewelers of America Professional Certification program requires certified sales and management professionals to pass a one-hour re-certification test every five years. Download the Recertification Form. 

Bench Professional Certification

Cost: Administrative fee; practical exam fee is based on market rate for gold
To receive Bench Professional Certification, you must pass a series of practical exams and an “open book” written test.

JA Certified Bench Jeweler Technician (CBJT): a trained entry-level bench jeweler generalist performing jewelry repair with about one year’s experience.

JA Certified Bench Jeweler (CBJ): a bench jeweler generalist performing most jewelry repairs with two or more years of experience.

JA Certified Senior Bench Jeweler (CSBJ): bench jewelers with a mastery of both first and second level skills and proficiency in some additional areas.

JA Certified Master Bench Jeweler (CMBJ): candidates at this level must demonstrate mastery in all skill levels.

Learn more about Bench Certification >  

Sales Professional Certification

Cost: $55 Employees of JA Member Stores | $75 Non-Members
Requirements: Pass a written exam for each level at a test site or your own location

JA Certified Sales Professional (CSP): reflects skills and knowledge expected of trained entry-level jewelry sales personnel with about one year’s experience.

JA Certified Senior Sales Professional (CSSP): reflects moderate to advanced sales skills and knowledge of a jewelry sales professional.

Learn more about Sales Certification >
Download the Application >

Management Professional Certification

Cost: $55 Employees of JA Member Stores | $75 Non-Members
Requirements: Pass a written exam for each level at a test site or your own location

JA Certified Management Professional (CMP): reflects trained, entry-level jewelry management personnel with about one year’s experience; reflective of what is commonly needed to manage stores in a multi-unit operation.

JA Certified Senior Management Professional (CSMP): reflects skills needed by managers of independently owned stores, who must address concerns such as financing, advertising and pricing.

Learn more about Management Certification >
Download the Application >
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