ja certification

You have the skills & knowledge, show them off with certification

Jewelers of America’s Professional Certification validates jewelry knowledge and proficiency to national standards. Available in three specialties—Sales, Management and Bench—there’s a certification for every employee.


Why Get Certified?

Jewelers of America’s Professional Certification is designed for team members at every experience level and helps you:

  • Build staff knowledge and confidence
  • Hire, train, and promote more effectively
  • Provide customers with greater trust through a certified sales team

Sales & management

Certification for retail staff

There are two certification exams for jewelry retail employees depending on their title and experience. Available for JA members only.

  • Sales Certification

    Entry-level to advanced jewelry sales professionals
  • Management Certification

    Entry-level to advanced jewelry management personnel

bench

Certification for bench jewelers

The nationally recognized Bench Certification ensures consumers are confident in the ability of the certified bench jeweler to perform quality work. The exam rates the talents and proficiency of bench jewelers at three levels.

What Is Professional Certification?

Unlike educational courses, which are designed to teach new skills, JA Certification validates the knowledge, skills and experience jewelry professionals already possess.

  • Assessment-Based: Certification is earned by successfully completing exams that evaluate existing knowledge and proficiency, rather than completing educational courses.
  • Industry Standards: Exams assess professional competencies against established national standards.
  • Professional Recognition: Certification provides an industry-recognized credential that demonstrates expertise and professional achievement.
  • Career Advancement: Earning certification helps professionals distinguish themselves, strengthen credibility and demonstrate their qualifications.
  • Multiple Levels: Certification is available at different levels to recognize varying degrees of professional knowledge and experience.

Ready to join and get certified?

Sales and Management Certifications for only open to JA Members. Join today to get your staff certified.