New Exclusive Member Benefit!
Improving your product knowledge and sales performance has never been easier, now that JA offers high-quality education programs on the Web. The following online courses are available online 24/7.

Click here to log into the J-Biz Education Center and start learning!

“The course was really informative.  It was easy to understand…The best features were the interactive games and quizzes throughout the modules. I like being able to see if I really understand the material before moving on.”
– Erika Matson, AJP Ben Bridge Jewelers

Communicating Color: Selling Colored Gemstones $49 Does the colored gemstone craze have you dazzled? Take this in-depth course to impress your customers with your colored gemstone knowledge and learn proven techniques to help close more colored stone sales. Topics Covered : What is it about Colored Stones? Gemstone Formation and Sources Gemstone Value Factors Color Ranges of Popular Gemstones Selling Color Treatment Talk: Discussing Gemstone Enhancement $49 Do you know how to finesse the delicate subject of gemstone treatments? After course completion, a sales associate will be armed with proven techniques to positively communicate gem enhancement information to customers. Topics Covered: What is an "Enhancement"? Commonly Treated Gemstones & Their Features Selling Treated Gems Counter Intelligence $59 JA’s popular training program, Counter Intelligence – a comprehensive, DVD/Print self-study course – is now available online! Gain customers’ trust, and repeat business, with the skills to professionally and ethically answer their questions about complex and timely subjects. Topics Covered: What It Means to Be a Jewelry Sales Professional Gemstone & Cultured Pearl Enhancements The Facts About Quality Marks and Trademarks Understanding Lab Reports & Jewelry Appraisals Discussing Synthetic & Imitation Gem Materials

Course Features Courses are organized in multiple modules, so you can start, stop, and save courses to fit your schedule. Each section features informational guides, games, and audio narration to motivate you as you learn. Quizzes throughout the sections help you rate your progress. Course material can be printed for future reference. Receive a certificate of completion when you successfully pass a course! Improving your sales knowledge and skills have never been easier, start learning today!