MEMBER LOGIN
PRIVACY POLICY
Jewelers of America takes your privacy seriously. In using our site, we want to provide a safe, secure experience. We will use our best efforts to ensure that the information you submit to us remains private. The following discloses our information gathering and dissemination practices at www.jewelers.org.
OUR COMMITMENT TO PRIVACY
Your privacy is important to us at Jewelers of America (JA). To better protect your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, a link is available on our homepage at www.jewelers.org and at every point where personally identifiable information may be requested.
If you have questions or concerns regarding this Privacy Policy, please contact JA's Member Services Department at 800.223.0673 or by email at info@jewelers.org.
THE INFORMATION WE MAY COLLECT:
This notice applies to all information collected or submitted on the Jewelers of America website, www.jewelers.org as well as information we collect via phone, fax, mail and email. Via all of these communications methods, you can order products, make requests, and register to receive materials. We may collect the following information:
Credit/Debit Card information:
We use the information you provide when placing an order on products or services only to complete that order – it is not retained. We do not share confidential and sensitive payment information with outside parties.
Name, address, phone and fax numbers, email addresses:
We use return email addresses to answer the email we receive. Such addresses are added to our private membership database which is used for Jewelers of America membership updates and informational newsletters. You may also register on the www.jewelers.org website if you would like to receive our newsletter or membership updates as well updates on our new products and services. Information you submit on our website will be used for this purpose unless you opt-out of receiving these communications.
If you do not wish to be contacted by JA via telephone, or receive fax communications, email, or postal mailings, please specify this by contacting JA's Member Services Department at 800.223.0673 or by email at info@jewelers.org.
We may need to send strictly service related emails from time to time and generally, you may not opt out of receiving these service related communications.
THIRD-PARTY PARTNERS
In its ongoing effort to offer members an array of exceptional services and benefits, JA has established strategic partnerships with many outside organizations. JA’s strategic partners may contact you via mail or email unless you choose to opt out. By providing your mailing address and email address to JA you are automatically opted in, giving permission for our third-party partners to contact you. After the initial point of contact, each partner will provide you with the option to opt out of future communications in a clear and simple manner. Opting out of partner communications will not have a bearing on future communications sent to you directly from JA. If you have any difficulty in opting out with our strategic partners, please contact JA’s Member Services Department.
Please visit the JA website www.jewelers.org for the most up-to-date list.
Separately but relatedly, we may contact you on behalf of a JA Supplier Member. The purpose of that communication would be to introduce you to their products or services. You may choose to opt out of that communication as well, should you desire.
If you do not wish to be contacted on behalf of a JA Supplier Member, please contact JA's Member Services Department at 800.223.0673 or by email at info@jewelers.org
SURVEYS, CONTESTS, PUBLIC FORUMS
JA may provide you the opportunity to participate in a contest or a survey on JA's web site. If you participate, we will request certain personally identifiable information from you. Such participation is completely voluntary and you therefore have a choice whether or not to disclose such information.
JA may provide the opportunity for members to join forums, discussion groups, chat rooms, listservs, electronic mailing lists or similar online activity. Please understand that information disclosed in this areas becomes public information and you should exercise caution when deciding to disclose your personal information. Although JA tries to protect your personal information when using these public forums, JA cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. It is not JA's responsibility to maintain the secrecy of any passwords you set up and any account information you have disclosed.
EXTERNAL LINKS
JA is not responsible for the privacy policies, privacy practices, or the content of any website linked through JA's website.
USE OF WEBSITE COOKIES, LOG FILES
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Most web browser's automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. JA's website uses cookies to assist in the processing of your orders, to maintain user session identity, and in some areas, to store your username and password locally for ease of access.
This privacy statement covers the use of cookies by www.jewelers.org only and does not cover the use of cookies by any other third party.
We use non-identifying and aggregated information to better update our website, e.g. web analytics. For example, we can tell that a number of individuals visited a certain area on our website, or a number of people filled out our registration form, however, we do not disclose information that could be directly traced to an individual.
OUR COMMITMENT TO DATA SECURITY
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
JA follows generally accepted industry standards to protect the personal information submitted to JA, both during transmission and once JA receives it. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on JA's website, please contact us at 800.223.0673 or by email at info@jewelers.org.
OUR COMMITMENT TO CHILDREN'S PRIVACY
We are concerned about protecting children's privacy and follow these guidelines:
All JA website users must be 13 years old or older.
JA does not:
HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION
You can access all of your information that we collect online by logging in to your account on our website. For instructions on how to access this information, please visit www.jewelers.org and follow the instructions below. All collected information is protected behind a user ID and password. We use this procedure to better safeguard your information. Should you have any problems logging on to the JA website or accessing your information, please contact our Member Services staff by calling 800.223.0673 or by email at info@jewelers.org.
By default, every JA member has been assigned a User ID and Password to access the site. Non-members obtain this after registering. Once you have logged in, you can visit “My Account” to change your User ID/password.
User ID = 0012345
Password = Smi0012345
You can correct factual errors in your information by sending us a request that shows the error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
HOW TO CONTACT US
Should you have other questions or concerns about this privacy policy, please call us at 800-223-0673 or send us an email at info@jewelers.org.
LEGAL DISCLAIMER
JA reserves the right to disclose your personally identifiable information as required by law and when JA believes that disclosure is necessary to protect JA's rights and/or to comply with a judicial proceeding, court order, or legal process served on JA's web site.
AMENDMENTS TO JA'S PRIVACY POLICY
If JA decides to amend its privacy policy, JA will post those changes to this privacy policy, the home page and other places JA deems appropriate so that you are aware of what information JA collects, how JA uses it, and under what circumstances, if any, JA discloses it.
JA reserves the right to modify its privacy policy at any time, so please review it frequently.
OUR COMMITMENT TO PRIVACY
Your privacy is important to us at Jewelers of America (JA). To better protect your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, a link is available on our homepage at www.jewelers.org and at every point where personally identifiable information may be requested.
If you have questions or concerns regarding this Privacy Policy, please contact JA's Member Services Department at 800.223.0673 or by email at info@jewelers.org.
THE INFORMATION WE MAY COLLECT:
This notice applies to all information collected or submitted on the Jewelers of America website, www.jewelers.org as well as information we collect via phone, fax, mail and email. Via all of these communications methods, you can order products, make requests, and register to receive materials. We may collect the following information:
- Contact name
- Company name
- Mailing address
- Phone number
- Fax number
- Email address
- Date of birth
- Credit/Debit Card information
Credit/Debit Card information:
We use the information you provide when placing an order on products or services only to complete that order – it is not retained. We do not share confidential and sensitive payment information with outside parties.
Name, address, phone and fax numbers, email addresses:
We use return email addresses to answer the email we receive. Such addresses are added to our private membership database which is used for Jewelers of America membership updates and informational newsletters. You may also register on the www.jewelers.org website if you would like to receive our newsletter or membership updates as well updates on our new products and services. Information you submit on our website will be used for this purpose unless you opt-out of receiving these communications.
If you do not wish to be contacted by JA via telephone, or receive fax communications, email, or postal mailings, please specify this by contacting JA's Member Services Department at 800.223.0673 or by email at info@jewelers.org.
We may need to send strictly service related emails from time to time and generally, you may not opt out of receiving these service related communications.
THIRD-PARTY PARTNERS
In its ongoing effort to offer members an array of exceptional services and benefits, JA has established strategic partnerships with many outside organizations. JA’s strategic partners may contact you via mail or email unless you choose to opt out. By providing your mailing address and email address to JA you are automatically opted in, giving permission for our third-party partners to contact you. After the initial point of contact, each partner will provide you with the option to opt out of future communications in a clear and simple manner. Opting out of partner communications will not have a bearing on future communications sent to you directly from JA. If you have any difficulty in opting out with our strategic partners, please contact JA’s Member Services Department.
Please visit the JA website www.jewelers.org for the most up-to-date list.
Separately but relatedly, we may contact you on behalf of a JA Supplier Member. The purpose of that communication would be to introduce you to their products or services. You may choose to opt out of that communication as well, should you desire.
If you do not wish to be contacted on behalf of a JA Supplier Member, please contact JA's Member Services Department at 800.223.0673 or by email at info@jewelers.org
SURVEYS, CONTESTS, PUBLIC FORUMS
JA may provide you the opportunity to participate in a contest or a survey on JA's web site. If you participate, we will request certain personally identifiable information from you. Such participation is completely voluntary and you therefore have a choice whether or not to disclose such information.
JA may provide the opportunity for members to join forums, discussion groups, chat rooms, listservs, electronic mailing lists or similar online activity. Please understand that information disclosed in this areas becomes public information and you should exercise caution when deciding to disclose your personal information. Although JA tries to protect your personal information when using these public forums, JA cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. It is not JA's responsibility to maintain the secrecy of any passwords you set up and any account information you have disclosed.
EXTERNAL LINKS
JA is not responsible for the privacy policies, privacy practices, or the content of any website linked through JA's website.
USE OF WEBSITE COOKIES, LOG FILES
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Most web browser's automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. JA's website uses cookies to assist in the processing of your orders, to maintain user session identity, and in some areas, to store your username and password locally for ease of access.
This privacy statement covers the use of cookies by www.jewelers.org only and does not cover the use of cookies by any other third party.
We use non-identifying and aggregated information to better update our website, e.g. web analytics. For example, we can tell that a number of individuals visited a certain area on our website, or a number of people filled out our registration form, however, we do not disclose information that could be directly traced to an individual.
OUR COMMITMENT TO DATA SECURITY
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
JA follows generally accepted industry standards to protect the personal information submitted to JA, both during transmission and once JA receives it. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on JA's website, please contact us at 800.223.0673 or by email at info@jewelers.org.
OUR COMMITMENT TO CHILDREN'S PRIVACY
We are concerned about protecting children's privacy and follow these guidelines:
All JA website users must be 13 years old or older.
JA does not:
- collect online contact information without prior parental consent or parental notification, which will include an opportunity for the parent to prevent use of the information and participation in the activity. Without prior parental consent, online information will only be used to respond directly to the child's request and will not be used for other purposes without prior parental consent
- collect personally identifiable offline contact information without prior parental consent
- distribute to third parties any personally identifiable information without prior parental consent
- give the ability to publicly post or otherwise distribute personally identifiable contact information without prior parental consent
- entice by the prospect of a special game, prize or other activity, to divulge more information than is needed to participate in the activity.
HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION
You can access all of your information that we collect online by logging in to your account on our website. For instructions on how to access this information, please visit www.jewelers.org and follow the instructions below. All collected information is protected behind a user ID and password. We use this procedure to better safeguard your information. Should you have any problems logging on to the JA website or accessing your information, please contact our Member Services staff by calling 800.223.0673 or by email at info@jewelers.org.
By default, every JA member has been assigned a User ID and Password to access the site. Non-members obtain this after registering. Once you have logged in, you can visit “My Account” to change your User ID/password.
- User ID is your seven-digit JA membership ID number (unless you have changed it).
- Password is the first three characters of your Company name, plus your seven-digit member ID (again, unless you have changed it). (Note: If you have spaces or periods in the first three characters, you will use them in your password. Example, "I. Stein Jewelers (Member ID#xxxxxxx)" default password would look like this "I. xxxxxxx")
- User ID and Password are always case sensitive.
- Sample User ID/Password
User ID = 0012345
Password = Smi0012345
You can correct factual errors in your information by sending us a request that shows the error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
HOW TO CONTACT US
Should you have other questions or concerns about this privacy policy, please call us at 800-223-0673 or send us an email at info@jewelers.org.
LEGAL DISCLAIMER
JA reserves the right to disclose your personally identifiable information as required by law and when JA believes that disclosure is necessary to protect JA's rights and/or to comply with a judicial proceeding, court order, or legal process served on JA's web site.
AMENDMENTS TO JA'S PRIVACY POLICY
If JA decides to amend its privacy policy, JA will post those changes to this privacy policy, the home page and other places JA deems appropriate so that you are aware of what information JA collects, how JA uses it, and under what circumstances, if any, JA discloses it.
JA reserves the right to modify its privacy policy at any time, so please review it frequently.